Best practices in drive management ensure that your hard drive is working in top shape for years. A small portion of drive space on your new my passport or my book hard drive. Jul 11, 20 when i plug my wd passport into my computer or any computer it isnt coming up. My passport ultra portable hard drive user manual western digital. Wd 3tb my passport for mac portable external hard drive, usb.
Why can i not open my external wd passport hard drive. This answer explain starting macos time machine backups to my passport. Portable storage that complements your mac my passport for mac is secure and reliable. For convenient, quick access, you can set wd security to automatically unlock the drive when you are working on a known computer. This is a reasonable finding though, since gdrive is a higher end and more expensive model and wd mostly intends to provide inexpensive portable storage. Download the windows wd smartware software updater to your hard drive.
It can automatically detect its compatibility after its attached. Press and hold f1 and turn on your computer to set a hard disk password. Doubleclick the wd drive unlock application on the screen that displays. Aug 01, 2016 my passport ultra was previously used on my windows 7 pc. Operating system compatibility your my passport for mac drive and the wd drive utilities and wd. This is a reasonable finding though, since g drive is a higher end and more expensive model and wd mostly intends to provide inexpensive portable storage. Look for the external hard drive icon on your desktop. My passport for mac portable hard drive rapid transit for your digital life. Wd security download 2020 latest for windows 10, 8, 7.
Windows 10 doesnt recognize wd my passport drive as it. The wd my passport for mac is not showing up in finder nor in disk utility. The developer of this app needs to update it to work with this version of macos. Mac users interested in wd drive unlock utility generally download. Equipped with usbc technology, the my passport ultra for mac portable drive offers an easy way to expand your storage. How to format or erase wd my passport forgotten password. The my passport drive is trusted, portable storage that gives you the confidence and freedom to drive forward in life. Unlocking the drive with the wd drive unlock utility. Then uninstall the wd software by following the manufacturers instructions. There you type the password according to your wish and press enter.
Drive utilities from the wd software offline installers for mac folder. This morning, wd my passport suddenly became inaccessible, couldnt be detected by my computer. Votre disque dur my passport for mac et les logiciels wd drive utilities et. Then, click on the erase drive button below to begin erasing the drive. I dont know enough about that level of mac os x innards.
Wd my passport for mac 2to disque dur externe portable pour mac avec protection par. Wd my passport external hard drive set up guide for mac 2019 duration. After connecting my wd passport to my surface book 2, im unable to locate wd passport drive in my driver even after i unlock my wd passport. Mar 06, 2020 in addition, the system supports my book, my book, my book for mac, my book duo, my passport, my passport ultra wd backup, my passport ultra metal, my passport for mac, my passport for mac, and my passport air. Select the file system from the dropdown list, which is available in the format expansion and choose either exfat or fat32. Read the warning message and check the i understand checkbox. If you want to use the drive with a windows computer, see reformatting the drive and troubleshooting. Wd my passport for mac 500gb portable external hard drive. Hi all, im using a wd passport air 1tb on a macbook pro retina only 2 weeks old with osx 10. How to unlock wd smart unlock of wd passport external drive. Next select hdd 1 or hdd 2 as per your desire according to type of hard disk you wish to set.
From there, youll be greeted with options to update your security settings which include options to 1 remove your password, 2 set a new password, 3 add autounlock to your computer, and a few other items. On the main panel, click the wd my passport ultra 1tb drives icon, and select the format button. So, follow the steps mentioned below on your system step 1 to start the process, connect your wd my passport drive to your mac system. The next step of the setup procedure is to doubleclick on the.
How to fix wd my passport access denied in windows 1087. This trusted portable storage always offers quick and easy way to expand the storage space of your computer and to store a massive amount of photos, videos, music and documents. Drag the wd drive utilities icon to the application folder. Fix and repair wd my passport ultra not detectedshowing up. Oct 21, 2012 i bought a wd passport essential external hard disk, copied all the stuff into it in windows 7 and got rid of windows 7. How can i unlock wd external hard drive without losing all. And with up to 5tb1 of storage and a 3year limited warranty, you get storage to rely on for years to come.
After the hard drive is uninstalled, unplug the usb cable. Feb 22, 2020 to obtain permission in order to remove access denied on my passport, follow the guide carefully. See if it is able to recover the entire drive on the free scan, if so, you will need to purchase the program and save all the data to your current hard drive. If you have a spare usb cable, you could try plugging the hdd with it as. Now use disk utility to erase the wd drive as guid partition and macos extended journaled if you are only using it on a mac or as guid partition and exfat if you will share it with a windows. The data on the drive are not so important as its only movies. Connect your hard drive that you want to remove wd unlocker from. I have the passport drive encrypted using the wd tools that came with it and its working fine, however, regardless of wether i select the enable auto unlock for user. Wd my passport not showing on desktop macrumors forums. If the wd my passport for mac drive is still not showing up in finder or on the desktop, you. Wd my passport external hard drive set up guide manual for. The anodized aluminum silver faceplate with its grooved and dimpled lines look cool and the black rim and bottom cover offer a nice contrast. The wd my passport for mac hard drive is specially designed for mac mini computers, imacs and macbooks.
Wd smartware wd smartware is another great tool for recuperating access to your hard drive. Due to their small size like passport and huge data storage capability, wd my passport hard drive has become widely popular among business as well as general users. Software and firmware downloads wd support western digital. How to format or erase wd my passport forgotten password bimmer live. When i try to open driverunlock i get this message. Unlocking a wd my external hard drive heres a quick rundown of the tools that you can use to use to unlock your wd external hard drive. All of my wd my passport for mac, portable hard drives that ive purchased over the last 8 years have worked straight out of the box without recourse to having to use the bundled wd software. How to unlock a wd external drive without a password ccm. So not even the wd manager software can detect the drive.
If your product is not listed above, please visit the product page. Even when i installed the wd manager its say that i have to plug in a wd drive. About your wd drive my passport for mac user manual 2. Disk drive format your my passport drive is formatted as a single ntfs partition for compatibility with all updated windows operating systems. If the wd my passport for mac drive is still not showing up in finder or on the desktop, you can see whether it is showing up in disk utility or not. Wd my passport for mac disque dur portable pour mac usb. A notification will be displayed when the process has finished. Then use the wd software to disable any security features on the wd drive. How to recover photos from western digital my passport. The password should be of minimum 7 characters with a combination of numbers and.
Press and hold or rightclick the usb external hard drive with the issue, and select uninstall. Some of the ways in which you can extend the life of your wd hard drive are. The wd hard drive failed to show up on my pc and i couldnt access saved data either. I can confirm that wd security is installable and does work on macos catalina on macbook pro late 2014 models. After upgrading to high sierra, the drive isnt autounlocking and is now requesting a password. Locate the icon assigned to western digital my passport drive and rightclick the connected drive icon and click format in the popup menu. Restoring the wd software after you have reformatted your my passport drive for use on mac computers, go to. If you want to automatically unlock the wd drive, choose the auto. Fix wd my passport for mac not showing upnot working on mac. If the wd smartware unlock your drive dialog does not appear automatically, click the drive image above the drive is locked message to display it. For video gameplay i am absolutely not claiming these materials as my own. Reply i have this question too 14 i have this question too me too 14 me too. Perfectly paired with wd backup software and password protection, the my passport drive helps keep your digital lifes.
Once the system detects your connected drive and mounts it. I have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. If you want to use the drive with a mac computer, see reformatting the drive and troubleshooting. Connect wd drive to your pc, rightclick on the wd my passport external hard drive and select properties. When i bought it, i set up a password on it and set it to auto unlock on my current macbook. Whenever i attempt to open the drive i get the following message. The hard disk has a software called wd smart unlock. The developer of this app needs to update it to work. I bought a wd passport essential external hard disk, copied all the stuff into it in windows 7 and got rid of windows 7. In the main console, locate the partition on the wd passport external hard drive, right click it and choose format partition. Is there a possible way that can help me to repair the. I already have the smartware installed, but my mac cant even detect the drive. Wd drive unlock utility social advice mac users interested in wd drive unlock utility generally download.
Wd security enter an incorrect password five times in a row. I can find it, but i cant open it and view the files. As pointed out in this reddit post, the western digital my passport drives contain firmware that prevents you. Sep 12, 2019 i have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. Or you can use either the wd security or the wd drive utilities software to unlock the drive. Note connecting your usb external hard drive into a. Switch on your mac system and connect the wd my password 1 tb drive to the system using a cable make sure you have given permission for external devices to be recognized on your system. How to unlock hard drive password and restore lost data. But, i can see wd drive and ses installed under my device manager. How can i remove wd unlocker external drives for mac.
Jun 15, 2015 the my passport for mac performed well relative to its comparables, posting higher numbers than the my passport pro but falling a bit short compared to the gtechnology g drive. Below the format options field, make sure to checkmark the box next to the quick format option. Western digital my passport user manual pdf download manualslib. With a new, stylish design that fits in the palm of your hand, theres space to store, organize, and share your photos, videos, music, and documents. Physical description as shown in figure 2, the my passport ultra for mac drive has.
Physical description as shown in figure 2, the my passport drive has. How to extend the life of your wd hard drive with a bit of care and concern, you can definitely improve the lifespan of your wd my passport hard drive. I had tried a few troubleshooting recommended by wd passport but it is not working on this surface book. I had my passport locked and i couldnt unlock it because i forgot the password. Im prepared to lose all my data but it wont let me format the drive. Book for mac, my book pro, my book duo, wd easystore desktop, my passport ssd. If it works correctly, discard the old version of wd drive utilities.
My passport ultra was previously used on my windows 7 pc. How to format wd my passport in mac system mac systems feature disk utility that can help you format your wd my passport easily and safely. Design the wd my passport ultra is a slick and contemporarylooking portable hard drive updated for modern computers usb type c, usb 3. The my passport for mac performed well relative to its comparables, posting higher numbers than the my passport pro but falling a bit short compared to the gtechnology gdrive. Once wd drive utilities is running, click on the drive erase option. It doesnt show up on my disk utility, even after ive checked to reveal the external disks on finder. Fix and repair wd my passport ultra not detectedshowing. Western digital my passport studio user manual pdf. I recently updated my mac to os catalina, and i think that is the reason why. My passport studio user manual the wd unlocker virtual vcd provides the wd drive unlock utility that you can use to unlock the drive.
Wd 3tb my passport for mac portable external hard drive. Thanks, yes the wd security for mac did resolve the problem, uninstalling the software,and allowed me to make one further backup but. Enter your password and the selfcontained security application on the drive kicks into operation. How to locate and open my wd passport drive in surface. How to unlock wd passport on catalina external drives for mac. It will then prompt you to enter your passport password. This article explains reformatting is required for macos compatibility. I want to format it to work on my macbook pro for time machine, so i looked into how to do that.
There are six series of the my passport drives, three for pc and three for mac. Plug in your wd my passport s usb cable into its micro usb b port. I am currently traveling so i have only my macbook pro available and bootcamp. I have since reformatted it on my pc just to get all the info off of it. Just want to give you as much info as possible,without formatting and losing the lot. Once the application is installed, take your compatible wd drive and attach it to your computer. Wd my passport ultra 1tb setup and troubleshooting guide. If yes, then the wd icon will be available in the menu bar. Oct 07, 2015 im truly sorry to hear about your issues with the wd my passport external drive.
Its modern metal design complements your mac, and out of the box, its formatted for macos and time machine compatibility. Western digital is an american computer hard disk drive manufacturer and data storage company based in san jose, ca. Wait for 1 minute and then reconnect the usb cable. Reformat wd my passport ultra for mac not apple community.
I wouldnt mind but i have set a 12 character extremely complicated password on it. May 19, 2017 hope you enjoy my videos and dont be afraid to leave feedback. This sleek, portable drive is designed for photographers, graphics professionals and roadwarriors who want to. Wd smartware software displays a drive is locked you created your password, message in place of the content gauge for your my passport drive. The main window will display the security settings, drive letter, name, and storage capacity of the drive.
Upon the fifth failed attempt, you will be prompted to erase your drive. How to unlock wd smart unlock of wd passport external. There is an option to remove the security from the drive using the wd security software. This worked for me and i hope it solves the installation problem for you. However, if i plug it into the tv, it recognizes some or most of the files, so i know theyre still there. This answer explains how to format a wd drive for use on windows and macos. Once its downloaded, it should auto detect your external drive.
How to fix wd my passport for mac hard drive not mounting. Id recommend you to go to disk management and check how the drive is recognized there. West digital hard drives, such as wd my passport for mac, wd elements, or wd easystore, are trusted by a large number of users to store the massive amounts of photos, videos, and. In addition, the system supports my book, my book, my book for mac, my book duo, my passport, my passport ultra wd backup, my passport ultra metal, my passport for mac, my passport for mac, and my passport air. It told me to open the disk utility, and to choose the drive and then choose erase. Nov 30, 2017 i have a wd my passport external hard drive when i bought the drive i was running sierra. This answer explains how to setup and use wd security and wd drive uti. Plug the wd drive into the usb socket on your computer and use time.
My passport for mac portable hard drive, with the wd discovery, wd security and wd drive utilities software usb 3. Another thing you could try is uninstalling and reinstalling the wd my passport from device manager. Wd discovery allows you to download and keep up to date other wd apps such as wd security app, wd backup and wd drive utilities, and learn about software from wd partners. On this popup screen, choose ntfs, fat32 or exfat among listed file systems and click ok.
Wd my passport for mac 1tb external dri apple community. In the format window, navigate to the file system field, and select either the exfat or fat32 option. How to erase wd my passport external hard drive in windows. Western digital my passport user manual pdf download. Remove wd unlocker partition from wd my book super user. Follow the tutorial in this article to fix the issue and recover lost data from not showing upnot working wd hdd without data loss. Wd passport wont open after catalina update questions product. Easily use your wd my passport for mac and windows in 7 steps. Go to sidebar tab, tick external disks under devices to show your wd my passport hard drive for mac in finder. How to make wd passport compatible with mac and windows.
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